We thought it would be worthwhile for brands and retailers to know what makes 21st-century customer service? How do millennials shop? What type of point of sale (POS) should brands have in in their stores? What exactly is an omni channel retail model and what does it mean for your business? As a retail business owner you always have inventory to stock, staff to manage, and customers to support, but for your store to thrive in a competitive marketplace, you also need to stay informed about the latest consumer shopping trends. Read more below…
