Brew’s Richard Harper sounds a cautionary note against pressures for brands to be part of every conversation: standing for everything might really mean you stand for nothing.
Ideas and inspiration are all around us. It’s the sense of observation and openness that distills them and bring them to life and for the purpose of the community. Watch video here..
When you wear a new lens and begin to re-imagine, in a lot of cases, you are offered perspectives that are better, richer and game changing. Watch video here..
Put on your noise cancelling headset. As the heat is on, stay cool with these top curated songs. Watch video here..
As a leader in your organization, you will be very familiar with your organization’s key financial statements and monthly management reports. But what do you really know the people who pull out their wallets and pay for your products and services? In The Customer-Base Audit: The First Step on the Journey to Customer Centricity, experts Peter Fader, Bruce Hardie, and Michael Ross start you on the path toward really getting to understand your customers’ buying behavior as well as the health of your overall customer base. In this excerpt from their book, the authors ask some challenging questions, and make the argument that to answer them, you will need to conduct your own customer-base audit.
“I felt like I was going to throw up,” Filip confessed to me during our coaching session. “Giving feedback is something a leader should be able to do every day without breaking a sweat,” he said. “But for me, it feels like the end of the world.”
Tech companies are phasing out cookies. Will consumers finally see meaningful privacy protections?
Generation Beta will be born from 2025 to 2040. Generation Beta’s social interactions may lean towards more artificial concepts. They might interact with AI-trained versions of themselves on social media or use automated responses in digital conversations. And unlike Gen Alpha or their earlier demographics, those born in 2025 may not have anything in common with those born in 2040. Watch Video here..
In this Nano Tool for Leaders, experts from Wharton and SEB explain how a neuroscience-proven tool can help your team work more effectively to find solutions to tough challenges. Read More
Creativity helps recapture the feeling of optimism, not fear for the future.