As a UX designer deeply invested in the world of apps and user experience, there’s a subject that has been occupying my mind lately—the fascinating interplay between anticipatory, persuasive, and emotional design in UX. We’ve all encountered those products that seem to hold an irresistible allure, effortlessly keeping us hooked. But have you ever wondered how these products leverage psychological techniques to influence our decisions, sometimes even at the cost of our autonomy?
Waiting on the phone for customer service is never fun. Perhaps you’ve even hung up the phone out of frustration. And long wait times are also stressful for call-center workers, who find themselves dealing with customers increasingly irate at having been placed on hold. Read More
Sam Bankman-Fried’s parents looked on, stony-faced, as a former employee and friend of their son testified against him in federal court on Wednesday. Asked to identify the defendant, the witness described Bankman-Fried as the man wearing a suit and a purple tie. A year ago, Bankman-Fried was the golden boy of the tech world; observers had no indication that he would wind up in court facing federal fraud charges. That he would appear in a suit and tie, having traded his shaggy curls for close-cropped hair, seemed likewise improbable. The onetime maverick of Silicon Valley looked, from where I was sitting a few rows back in the courtroom, like any other defendant. Read More
At Converse, the Nike-owned lifestyle brand known for its Chuck Taylor sneakers, creativity plays a central role in helping the company connect with its customers and inspire its employees. But keeping pace with street style and consumers’ latest behaviors can be no small feat; it often requires innovation and fearlessness. Read More
Passion is a state of mind that can’t be objectively measured, yet many bosses believe they can spot a passionate employee.
Avoiding failure and achieving success require making new decisions in life. Read More
Some content creators are using generative AI tools to spark new levels of creativity and innovation and are sharing their experiences online in how they’re using these tools to streamline their workflows and boost productivity. Read More
