BrandKnow is an experiment and a dedication to all brand lovers.Thank you for the passion, the emotional labour and loyalty. Read More
BrandKnow is an experiment and a dedication to all brand lovers.Thank you for the passion, the emotional labour and loyalty. Read More
To build tenacity, willpower, and mental strength, remind yourself of these two words. Read More
In this new episode of the ‘Leaders in Innovation’ podcast, Airbnb’s CEO explains how he believes AI will change business. Read More
Studies show that companies that prioritize this people skill experience higher productivity and employee engagement. Read More
The potential — and hype — surrounding machine learning, artificial intelligence, and especially generative AI is everywhere. Some are predicting a full suite of “this changes everything” advances in all industries, for all professions, and for people in their public and private lives. This technology is unmatched at recognizing patterns in data, and its proponents argue it has the potential to be an enormous research laboratory that never stops working, a paradigm-buster that unlocks human creativity, an accelerator for human ingenuity, and a window into reality that is currently beyond reach. Sundar Pichai, of Google likens it potential to fire and electricity. Read More
Expressing empathy makes many people feel awkward. Still, no one has access to our thoughts. They only have access to what we say and do, say the authors of “Positive Communication for Leaders.”
TikTok helped revive the marketing jingle. Just don’t call it that.
As a UX designer deeply invested in the world of apps and user experience, there’s a subject that has been occupying my mind lately—the fascinating interplay between anticipatory, persuasive, and emotional design in UX. We’ve all encountered those products that seem to hold an irresistible allure, effortlessly keeping us hooked. But have you ever wondered how these products leverage psychological techniques to influence our decisions, sometimes even at the cost of our autonomy?
Waiting on the phone for customer service is never fun. Perhaps you’ve even hung up the phone out of frustration. And long wait times are also stressful for call-center workers, who find themselves dealing with customers increasingly irate at having been placed on hold. Read More
